Software FAQ

These pages contain helpful answers to frequently-asked questions about how to use your Nokia 9110i Communicator with your PC. Please select a topic from the dropdown menu to begin.

Calls, Faxes, and Messages

1. I cannot divert or bar voice, fax, or data calls.
2. I cannot select a contact.
3. I am having problems with sending or receiving faxes.
4. I am having problems with the fax modem.

1. I cannot divert or bar voice, fax, or data calls.

You may not have subscribed to the service in question, the network may not support it, or the message center number and the number to which you want to divert your calls may be missing or incorrect.

Fax diverts and barring are set in the settings of the fax application. Data barring is set in Internet settings. Data calls cannot be diverted.

2. I cannot select a contact.

If you cannot select a contact in the telephone, fax, SMS, or mail directory, the contact card does not have a telephone number, fax number, wireless phone number, or an email address. Add the missing information to the contact card in the contacts application.

3. I am having problems with sending or receiving faxes.

Ensure that you were trying to send the fax to the right number, and that fax diverting is not active while receiving. If you continue to have problems, contact your operator to check if the fax service has been opened.

4. I am having problems with the fax modem.

When you use the Communicator as a fax modem, make sure that the Communicator and the PC use the same baud rate. If you use the infrared connection, the baud rate is set automatically. If you use the cable connection, manually set the baud rate in the fax modem settings. For the PC, the baud rate is set in the connectivity software of the PC.

If you use the cable connection, fully compatible operation with all PC fax and terminal software cannot be guaranteed. Consult your dealer. If you have problems with your PC fax software, use the infrared connection.

If you have problems establishing a data connection with the remote modem, try fixing the data transmission rate by using an AT command. Common AT commands based on the ETSI 07.07 standard and supported by the Nokia 9110i Communicator are listed in the atcomm.txt file on the diskette supplied with the Communicator. For information on how to use the AT commands, consult the documentation of the telecommunication or fax application that you use on your PC.