Warranty Terms
NOTE! This Limited Warranty is in addition to, and does
not affect your legal (statutory) rights under your
applicable national laws relating to the sale of
consumer products. Nokia Corporation ("Nokia") provides
this Limited Warranty to person who has purchased the
Nokia product(s) included in the sales package
("Product"). Nokia warrants to you that during the
warranty period Nokia or a Nokia authorized service
company will in a commercially reasonable time remedy
defects in materials, design and workmanship free of
charge by repairing or, should Nokia in its absolute
discretion deem it necessary, replacing the Product in
accordance with this Limited Warranty (unless otherwise
required by law). This Limited Warranty is only valid
and enforceable in the country where you have purchased
the Product provided that it is intended for sale in
that country.
Warranty Period
The warranty period starts at the time of Product's
original purchase by the first end-user. The Product may
consist of several different parts and different parts
may be covered by a different warranty period
(hereinafter "Warranty Period"). The different Warranty
Periods are:
- twenty-four (24) months for the mobile device;
- twelve (12) months for accessories (whether
included in the mobile device sales package or sold
separately) other than the consumable parts and
accessories listed in (c) and (d) below;
- six (6) months for the following consumable
parts and accessories: batteries, chargers, desk
stands, headsets, cables and covers; and
- ninety (90) days for the media on which any
software is provided,e.g. CD-rom, memory card. As
far as your national laws permit, the Warranty
Period will not be extended or renewed or otherwise
affected due to subsequent resale, repair or
replacement of the Product. However, repaired
part(s) will be warranted for the remainder of the
original Warranty Period or for sixty (60) days from
the date of repair, whichever is longer.
How to get warranty service.
If you wish to make a claim under the Limited Warranty,
you may call the Nokia call center (where this is
available and please note national rates apply to calls)
and/or where necessary, return your Product or the
affected part (if it is not the entire Product) to a
Nokia care center or Nokia designated service location.
Information about Nokia care centers, Nokia designated
service locations and Nokia call centers can be found at
local Nokia web pages where available. You must return
your Product or the affected part (if it is not the
entire Product) to a Nokia care center or Nokia
designated service location before the expiry of the
Warranty Period. When making a Limited Warranty claim
you have to present: a) the Product (or affected part
thereto), b) the legible and unmodified original proof
of purchase, which clearly indicates the name and
address of the seller, the date and place of purchase,
the product type and the IMEI or other serial number.
This Limited Warranty extends only to the original first
end-user of the Product and is not assignable or
transferable to any subsequent purchaser/end-user.
What is not covered?
- This Limited Warranty does not cover user
manuals or any third party software, settings,
content, data or links, whether included/downloaded
in the Product, whether included during installment,
assembly, shipping or at any other time in the
delivery chain or otherwise and in any way acquired
by you. To the extent permitted by applicable
law(s), Nokia does not warrant that any Nokia
software will meet your requirements, will work in
combination with any hardware or software
applications provided by a third party, that the
operation of the software will be uninterrupted or
error free or that any defects in the software are
correctable or will be corrected.
- This Limited Warranty does not cover a) normal
wear and tear (including, without limitation, wear
and tear of camera lenses, batteries or displays),
b) transport costs, c) defects caused by rough
handling (including, without limitation, defects
caused by sharp items, by bending, compressing or
dropping, etc.), d) defects or damage caused by
misuse of the Product, including use that is
contrary to the instructions provided by Nokia (e.g.
as set out in the Product's user guide) and/or e)
other acts beyond the reasonable control of Nokia.
- This Limited Warranty does not cover defects or
alleged defects caused by the fact that the Product
was used with, or connected to, a product,
accessories, software and/or service not
manufactured, supplied or authorized by Nokia or was
used otherwise than for its intended use. Defects
can be caused by viruses from your or from a third
party's unauthorised access to services, other
accounts, computer systems or networks. This
unauthorised access can take place through hacking,
password-mining or through a variety of other means.
- This Limited Warranty does not cover defects
caused by the fact that the battery has been
short-circuited or by the fact that the seals of the
battery enclosure or the cells are broken or show
evidence of tampering or by the fact that the
battery has been used in equipment other than those
for which it has been specified.
- This Limited Warranty does not apply if the
Product has been opened, modified or repaired by
anyone other than an authorized service centre, if
it is repaired using unauthorised spare parts or if
the Product’s serial number, the mobile accessory
date code or the IMEI number has been removed,
erased, defaced, altered or are illegible in any way
and this shall be determined in the sole discretion
of Nokia.
- This Limited Warranty does not apply if the
Product has been exposed to moisture, to dampness or
to extreme thermal or environmental conditions or to
rapid changes in such conditions, to corrosion, to
oxidation, to spillage of food or liquid or to
influence from chemical products.
Other important notices
A third party, independent operator provides the SIM
card and cellular and/or other network or system on
which the Product operates. Therefore, Nokia will not
accept responsibility under this warranty for the
operation, availability, coverage, services or range of
the cellular or other network or system. Before the
Product can be repaired or replaced, the operator may
need to unlock any SIM-lock or other lock that may have
been added to lock the product to a specific network or
operator. Accordingly, Nokia does not accept
responsibility for any delays in warranty repairs or for
the inability of Nokia to complete warranty repairs that
are caused by the operator's delay or failure to unlock
any SIM-lock or other lock.
Please remember to make back-up copies or keep written
records of all important content and data stored in your
Product, because content and data may be lost during
repair or replacement of the Product. Nokia, in a manner
consistent with the provisions of the section entitled
"Limitation of Nokia's Liability" below, to the extent
permitted by applicable law(s), shall not under any
circumstances be liable, either expressly or impliedly,
for any damages or losses of any kind whatsoever
resulting from loss of, damage to, or corruption of,
content or data during repair or replacement of the
Product.
All parts of the Product or other equipment that Nokia
has replaced shall become the property of Nokia. If the
returned Product is found not to be covered by the terms
and conditions of the Limited Warranty, Nokia and its
authorized service companies reserve the right to charge
a handling fee. When repairing or replacing the Product,
Nokia may use products or parts that are new, equivalent
to new or re-conditioned. Your Product may contain
country specific elements, including software. If the
Product has been re-exported from its original
destination country to another country, the Product may
contain country specific elements that are not
considered to be a defect under this Limited Warranty.
Limitation of Nokia's liability
This Limited Warranty is your sole and exclusive remedy
against Nokia and Nokia's sole and exclusive liability
in respect of defects in your Product. However, this
Limited Warranty shall neither exclude nor limit i) any
of your legal (statutory) rights under the applicable
national laws or ii) any of your rights against the
seller of the Product.
This Limited Warranty replaces all other Nokia
warranties and liabilities, whether oral, written,
(nonmandatory) statutory, contractual, in tort or
otherwise, including, without limitation, and where
permitted by applicable law, any implied conditions,
warranties or other terms as to satisfactory quality or
fitness for purpose. To the extent permitted by
applicable law(s) Nokia does not assume any liability
for loss of or damage to or corruption of data, for any
loss of profit, loss of use of Products or
functionality, loss of business, loss of contracts, loss
of revenues or loss of anticipated savings, increased
costs or expenses or for any indirect loss or damage,
consequential loss or damage or special loss or damage.
To the extent permitted by applicable law, Nokia’s
liability shall be limited to the purchase value of the
Product. The above limitations shall not apply to death
or personal injury resulting from Nokia’s proven
negligence.
Statutory obligations
This Limited Warranty must be read subject to any
statutory provisions that imply warranties or conditions
into this Limited Warranty that cannot be excluded,
restricted or modified or cannot be excluded, restricted
or modified except to a limited extent. If such
statutory provisions apply, to the extent to which Nokia
is able to do so, its liability under those provisions
will be limited, at its option to, In the case of goods:
the replacement of the goods or the supply of equivalent
goods, the repair of the goods, the payment of the cost
of replacing the goods or of acquiring equivalent goods,
or the payment of the cost of having the goods repaired;
and in the case of services: the supplying of the
services again or the payment of the cost of having the
services supplied again.
NOTE! Your Product is a sophisticated
electronic device. Nokia strongly encourages you to
familiarize yourself with the user guide and
instructions provided with and for the Product. Please
also note that the Product might contain high precision
displays, camera lenses and other such parts, which
could be scratched or otherwise damaged if not handled
very carefully. All warranty information, product
features and specifications are subject to change
without notice. |
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